To keep your jewelry looking its best, avoid exposure to water, perfumes, lotions, and harsh chemicals. Store pieces in a cool, dry place and clean gently with a soft, non-abrasive jewelry cloth suitable for the metal and gemstones. Sterling silver, bronze, and brass may naturally tarnish over time, but proper care can help maintain their original finish.

At this time, Plumberry Lane does not accept custom orders. While some designs are truly one of a kind, others may make another appearance. We're always creating and exploring new designs, so be sure to check back for new additions!

We currently ship within the United States only. International shipping may be available in the future, so stay tuned!

We carefully prepare and package each order before sending it on its way! Orders typically ship within 3–5 business days, excluding weekends and holidays.

Once your order has shipped, you'll receive a shipping confirmation with tracking information so you can follow its journey to your doorstep.

Because each Plumberry Lane piece is thoughtfully created and often one of a kind, all sales are final. We do not accept returns or exchanges for changes of mind.

However, if your jewelry arrives damaged, defective, or incorrect, please contact us within 7 days of delivery. We'll be happy to review the issue and work toward an appropriate resolution.

We're always happy to help! If you have a question we haven't answered, please visit our Contact page and send us a message. We'd love to hear from you!